About Multi-Point

Practical technology leadership for organizations that need systems to work.

Multi-Point Solutions designs, deploys, and supports ICT infrastructure, security systems, power continuity, and managed services for teams that depend on reliable operations every day.

Our story

Built around disciplined execution and long-term support.

Since 2017, Multi-Point Solutions has supported organizations that need dependable ICT, security, power, and support services without unnecessary complexity.

Our work spans offices, commercial facilities, institutions, and operational sites where technology has to serve real people every day. We focus on fit-for-purpose design, careful installation, clean documentation, vendor coordination, and responsive support after handover.

  • Hands-on engineering and site-aware project planning.
  • Vendor coordination that reduces procurement friction.
  • Long-term support options after deployment.
ICT infrastructure installation environment
2017

Founded

800+

Projects delivered

50+

Partner relationships

4

Core practice areas

Mission, vision and strength

Principles that keep every project grounded.

We pair ambitious technology thinking with practical field discipline, so clients get systems that are secure, maintainable, and ready for daily operations.

Our Mission

Deliver reliable technology solutions that improve efficiency, security, and business performance.

Every engagement is shaped around the client’s operational reality: what must stay online, who will use the system, how it will be maintained, and how it supports growth.

VI Our Vision

To be trusted for service excellence and value-driven ICT solutions.

We aim to be the technology company clients rely on for dependable service, thoughtful advice, and practical innovation.

ST Our Strength

Skilled people, accountable delivery, and real site experience.

Our team combines technical qualifications, field execution, vendor knowledge, and support discipline to make I.T happen.

01 What clients feel

Clear scope, clean installation, and responsive support.

From assessment to handover, clients know what is being delivered, why it matters, and how to operate it confidently.

Service excellence Reliable engineering Secure systems Long-term support
How we deliver

Modern systems need more than installation.

We combine consulting, procurement, implementation, documentation, and support into one connected delivery process.

01

Discover

We assess the site, users, risks, infrastructure, budget, and operational expectations before recommending technology.

02

Design

We shape practical architectures, bill-of-materials, access models, support paths, and handover expectations.

03

Deploy

Our field teams install, configure, test, train, and document systems so they are ready for daily use.

04

Support

We stay available for maintenance, upgrades, troubleshooting, reporting, and lifecycle planning.

Milestones

A steady path of delivery and expansion.

The company has grown by staying close to client needs and building repeatable delivery processes for complex, site-based work.

2017 - Foundation

Started with ICT services and practical infrastructure support for growing organizations.

2019 - Security expansion

Expanded into surveillance, access control, and physical security system integration.

2022 - Managed services

Formalized recurring support, maintenance, and monitoring services for client environments.

Today - Regional delivery

Supporting projects and partners across Uganda and the broader East African market.

Leadership team

Visible leadership. Accountable delivery.

Our leadership team brings together technical direction, project control, client growth, and operational discipline so every engagement has clear ownership from planning to support.

Norbert Tsede portrait
CEO & Technical Director

Norbert Tsede

Guides company strategy, technical standards, client relationships, and the service discipline that defines Multi-Point Solutions.

Strategy Engineering Client trust
800+ Projects delivered under accountable leadership
24/7 Support mindset for critical client environments
2017 Founded with a practical ICT services mission
Doreen Musiime portrait
National Sales Manager

Doreen Musiime

Leads sales coordination, customer engagement, and commercial follow-through for new and existing client relationships.

Multi-Point team profile placeholder
Team Lead - Projects

John Baluku

Coordinates project planning, field execution, timelines, and handover so deployments stay controlled and accountable.

Emmanuel Oucour portrait
Chief Technology Officer

Emmanuel Oucour

Guides technical architecture, engineering standards, and technology decisions for infrastructure and security projects.

Joab Makombo portrait
Business Development Manager

Joab Makombo

Develops client opportunities, partner relationships, and growth initiatives aligned with client technology needs.

Trust signals

Disciplined delivery for regulated and high-uptime environments.

Security-mindedRisk-first planning
DocumentedClear handover
ResponsiveSupport culture
Vendor-awareCompatible sourcing
Site-readyField execution
ScalableGrowth planning
Let's build well

Need a partner who can plan, install, and support?

We can help you turn a technology requirement into a practical implementation plan.